Job Description Customer Service Specialist

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Customer Service Specialist Job Description

Just Now Betterteam.com Show details

Customer Service Specialist Job Description Learn about the key requirements, duties, responsibilities, and skills that should be in a customer service specialist job description. Customer service specialists process complaints and issues …

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Customer Support Specialist job description template

4 hours ago Resources.workable.com Show details

Job descriptions Customer service job descriptions Customer Support Specialist job description. Post this Customer Support Specialist job description template on job boards and careers pages to attract qualified candidates. Feel free to customize job duties and requirements based on your company’s needs.

Estimated Reading Time: 1 min

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What is a Customer Service Specialist?

9 hours ago Learn.org Show details

1. Customer Service Specialist Job Description. Customer service specialists communicate important information about the products and services their employers provide.
2. Where Do Customer Service Specialists Work? Virtually every industry and business provides customer service support. Depending on the type of industry you're in, you might work in large call centers or provide in-person support.
3. Required Education for Customer Service Specialists. In order to qualify for customer service positions, you'll need a minimum of a high school diploma.
4. Customer Service Specialist Salary. The median annual wage for customer service specialists in 2018 was $33,750 or $16.23 per hour, according to the U.S. Bureau of Labor Statistics (www.bls.gov).
5. Alternative Careers. Other similar career options include an insurance sales agent, receptionist, and a teller. An insurance sales agent sells and explains various insurance options available to consumers.

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Customer Service Specialist KeyBank

7 hours ago Key.com Show details

00:00. Off. English. At the KeyBank Contact Center, we are an engaged and fun team that helps our clients thrive by delivering ease, value and expertise during every client interaction. We strive to deliver first call resolution and provide a best-in-class client experience. As a customer service specialist, you’ll work in an exciting

Location: Customer Service Specialist | KeyBank

Category: Customer Service, BankShow Details

Customer Service Representative Job Description

4 hours ago Betterteam.com Show details

Customer Service Representative Job Description Template. We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across …

Category: Customer ServiceShow Details

Customer Service Job Description (Examples) TopResume

7 hours ago Topresume.com Show details

Customer service representative job description. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.

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Customer Service Specialist IdahoWorks

5 hours ago Idahoworks.gov Show details

Customer Service Specialist. at Sherwin Williams in Meridian, Idaho, United States Job Description. Why Sherwin-Williams Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. Contact Us. Local

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Customer Care Specialist Job Description Publix Public

2 hours ago Corporate.publix.com Show details

Our team of Customer Care Specialists service Publix’s Customer Care Center, which operates Monday – Saturday, 8 a.m. – 7 p.m. and processes hundreds of thousands of customer correspondences annually across seven states and 1,200 stores. These Specialists deliver premier customer service to our customers through phone calls, emails, and

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Contact Center Customer Care Specialist Van Bure,AR Job

5 hours ago Learn4good.com Show details

Description: Work from Home – Contact Center Customer Care Specialist – Van Buren. AR! Apply today! Job at a glance: Credit and data industry leader seeking customer service experienced, hardworking, empathetic, courteous, and efficient Customer Care Specialists to work remotely for the cutting-edge industry leader.

Category: Customer Service, Contact SupportShow Details

Contact Representative IRS Careers

4 hours ago Jobs.irs.gov Show details

Contact Representative. If you enjoy interacting with others, the role of Contact Representative may be right for you. This position provides administrative and technical assistance to individuals and businesses primarily over the phone and/or in person. At the entry-level, you would receive a Grade/Pay of GS-5. View Open IRS Careers.

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Brokerage Services Contact Center Specialist Job

4 hours ago Learn4good.com Show details

Description. As a Brokerage Services - Contact Center Specialist you must be able to provide world class customer service experience to our Wealth Management clients across a wide array of products we offer including, managed money portfolios, annuities, insurance, and mutual funds. This will include research, review and resolution of all incoming …

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Customer Service Specialist Delaware JobLink

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Job Description: DuPont Mobility & Materials is seeking a Customer Service Specialist to join our team at Experimental Station in Wilmington, DE. As a Customer Service Specialist you have complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts.

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Customer Contact Specialist Job in Fort Lauderdale, FL at

5 hours ago Ziprecruiter.com Show details

Customer Contact Specialist. This position is responsible for front line, direct contact with clients and customers while providing overall excellent customer service and problem resolution in the AGA Contact Center. The Specialist duties may include processing file loads and/or data entry while maintaining data integrity for all incoming

Category: Customer Service, Contact SupportShow Details

Customer Relations / Customer Service Specialist

4 hours ago Jobs.smartrecruiters.com Show details

Company Description: JDE is a subsidiary JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in the Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands …

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Customer Service Rep. Job Description [with 2021 samples]

5 hours ago Indeed.com Show details

Customer Service Representative job description intro paragraph. When writing a Customer Service Representative job description, start by introducing the job and company to prospective Customer Service Representatives. Briefly highlight the work environment, what sets your company apart and why the role is important to your company. For example:

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Customer Service & Call Center Careers – Allstate Careers

1 hours ago Allstate.jobs Show details

Claims Service Specialist. Our Claims Service Specialists are the first point of contact when customers call in with a claim. You’ll work on a variety of claims, including total loss, subrogation, property, auto, catastrophe, theft, and more. apply now.

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Customer Service Specialist job in Paisley, United Kingdom

Just Now Jobs.thermofisher.com Show details

Apply for Customer Service Specialist job with Thermo Fisher Scientific in Paisley, United Kingdom. Customer & Technical Support jobs at Thermo Fisher Scientific

Category: Customer ServiceShow Details

Customer Service Representative job description template

8 hours ago Resources.workable.com Show details

Modify this customer service job description with the key duties and responsibilities for your CSR role. Similar job titles include Customer Service Associate, Member Service Representative, Customer Support Professional, Customer Support Representative and Contact Representative.

Estimated Reading Time: 2 mins

Category: Customer ServiceShow Details

Customer Service Representative III Job Description

9 hours ago Salary.com Show details

Uses a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative III works independently within established procedures associated with the specific job function.

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The 21 Top Customer Service Jobs Descriptions and Titles

3 hours ago Blog.hubspot.com Show details

1. Customer Service Representative. Customer service reps work directly with customers. Rather than responding to customer outreach, they reach out to customers and offer product and service solutions, discounts and sales, company news, and other forms of proactive communication.
2. Remote Customer Service Representative. Remote customer service reps also work directly with customers, but they work from home or a workspace. They might be working on a team of other remote and in-office workers or a fully-remote team.
3. Customer Service Specialist. Similarly to customer service reps, customer service specialists also reach out to customers with product or service offers.
4. Customer Service Engineer. Customer service engineers specialize in proactively solving technical problems customers might have with products or services.
5. Customer Service Supervisor. Customer service supervisors oversee junior customer service reps or a small portion of the full team. Similarly to a manager, they may answer employee questions and help handle conflicts.
6. Customer Service Manager. Customer service managers supervise their customer service teams. They train new reps and keep track of their progress. They ensure that their teams understand the company goals and handle any conflicts involving customers or employees.
7. Customer Support Representative. Customer support reps work directly with customers. Rather than proactively contacting customers, they respond to customer questions, comments, and concerns and offer solutions to any problems.
8. Remote Customer Support Representative. Remote customer support reps also work directly with customers but from home or a workspace. They might be working on a team of other remote and in-office workers or a fully-remote team.
9. Customer Support Specialist. Customer support specialists also respond to customer outreach about product or service issues. They might also serve as an intermediary between customer support reps and the customer support manager and may be equipped to fill in as manager when necessary.
10. Multilingual Customer Support Specialist. Multilingual customer support specialists work similarly to customer support specialists. However, they're also fluent in two or more languages and, thus, can communicate with a larger base of customers.

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Job Description

3 hours ago Jobquest.dcs.eol.mass.gov Show details

Job Description. SUMMARY The Customer Service Specialist is responsible for various administrative tasks including; greet and welcome walk-in customers (members); direct customers (members) to the proper MasshireSpringfield, or, on-site out-stationed staff; answer phones; schedule and coordinate meetings; prepare correspondence; maintain office supplies …

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Rent Relief Customer Service Specialist I Maine JobLink

7 hours ago Joblink.maine.gov Show details

Job Description. Our Customer Service Department at Community Concepts is excited for a new opportunity to hire a Remote Rent Relief Customer Service Specialist I. This position will assist with certification, administration, and delivery of customer – based support for all that are accessing the Rent Relief and Utility Program.

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Customer Service Specialist OKJobMatch

5 hours ago Okjobmatch.com Show details

ISN Corporation offers many competitive benefits to its employees, including: We are looking for an energetic, self-starting, organized, detail-oriented candidate with the ability to multitask in a fast-paced environment to join our team.Job Description. ISN is seeking a Customer Service Specialist to support the Sec-Held HUD contract.

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Medical Customer Service Representative Job Description

8 hours ago Jobdescriptionandresumeexamples.com Show details

What Does a Medical Customer Service Representative Do? Medical customer service representatives are literally the voice of a brand, and foster strong relationship between the organization they represent and their customers. The medical customer service representative job description entails providing customer support duties, which include interacting with …

Estimated Reading Time: 9 mins

Category: Customer Service, MedicalShow Details

Customer Success Specialist JD Template LinkedIn Talent

9 hours ago Business.linkedin.com Show details

A customer success specialist develops and maintains long-term business relationships by serving as an internal advocate and client liaison. Typically a “people person,” by nature, they have a hybrid of soft and hard skills required to master technology and manage customer relationships. These professionals are driven to uncover the root

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Customer Service Specialist Job in Houston, TX at BCforward

8 hours ago Ziprecruiter.com Show details

Job Title: Customer Service Specialist. Location: 3120 Hayes Road, #STE 200, Houston, TX 77082. Contact: 6+ Months Contract. Pay Rate: $25/hr on W2. Job Description: Performs customer service related order processing for products and dispenser equipment. Prepare and process in a timely, accurate, and complete manner all product order

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Customer Service Job Description SharperAgent

8 hours ago Sharperagent.com Show details

Customer Service Job Description Requirements: Highly developed sense of integrity and commitment to customer satisfaction. Demonstrated passion for excellence with respect to treating and caring for customers. Ability to communicate clearly …

File Size: 71KB
Page Count: 1

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Job postings Customer Service Specialist Bilingual

6 hours ago Jobillico.com Show details

We are looking for a Customer Service Specialist, Administration (Montréal) Role description. Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only …

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Customer Service Careers at Duke Energy

4 hours ago Duke-energy.com Show details

Your path to a Customer Care Specialist career. Our Customer Care Specialists are the first step in starting a career in our Care Centers. These teams are responsible for responding to residential, commercial and governmental customer inquiries through all channels of communication. The hiring process for this role is as follows:

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Customer Service / Sales Operations Specialist

5 hours ago Linkedin.com Show details

Posted 6:44:47 PM. Customer Service /Sales Operations SpecialistJob Description Posting Title: Customer Service…See this and similar jobs on LinkedIn.

Category: Customer ServiceShow Details

Call Center Sales Representative Job Description Example

1 hours ago Jobdescriptionandresumeexamples.com Show details

The qualities required to excel in this job include customer service, communication, and problem-solving skills. Call Center Sales Representative Job Description Example/Template The various duties, tasks, and responsibilities call center sales representatives perform include those shown in the job description example below:

Estimated Reading Time: 6 mins

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Patient Service Specialist Call Center Jobs, Employment

3 hours ago Indeed.com Show details

17,612 Patient Service Specialist Call Center jobs available on Indeed.com. Apply to Call Center Representative, Customer Service Representative, Debt Collector and more!

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Contact Centre ING

4 hours ago Ing.jobs Show details

Customer Care Analyst. Employees in this job category provides excellent customer service as first point of contact via Live Chat, In app Message and email support. Take ownership of all customer interactions to personally drive each customer inquiry, request or complaint to satisfactory resolution Maintains basic

Category: Contact SupportShow Details

Customer Service Job Description

2 hours ago Best-job-interview.com Show details

Customer Service Job Description. The customer service job description gives you a good understanding of the duties, responsibilities and skills involved in customer service work.. Although customer service jobs vary according to sector, the company and the level of the position, the fundamental job requirements remain standard for the customer service

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What Does An Escalation Specialist Do: Job Description and

8 hours ago Zippia.com Show details

Customer Service, 10%Supported and motivated a team of approximately 20 customer service agents in a temporary supervisor capacity for four months. Customer Complaints, 7%Managed and resolved customer complaints and requests while maintaining excellent professionalism standards according to company policies and procedures. External …

Estimated Reading Time: 6 mins

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434051.00 Customer Service Representatives

Just Now Onetonline.org Show details

43-4051.00

43-4051.00 - Customer Service Representatives. Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

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Call Center Specialist Resume Samples QwikResume

5 hours ago Qwikresume.com Show details

Junior Call Center Specialist Resume. Objective : Passionate professional with more than seven 7 years of extensive retail customer service supervisory experience and over three 3 years experience in the Temple Access Center supporting our patient information, scheduling systems and outpatient departments.Consistently rising to the top and achieving successful growth at …

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Contact Center Quality Assurance Auditor Job Description

4 hours ago Salary.com Show details

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers.

Category: Contact SupportShow Details

Customer Service Representative Job Description

7 hours ago Jobs.localjobnetwork.com Show details

Customer Service Representative sample job descriptions, sample job responsibilities for Customer Service Representative, Customer Service Representative job profile, job role, sample job description for Customer Service Representative.

Category: Customer ServiceShow Details

Job Position Summaries Social Security Administration

Just Now Ssa.gov Show details

Brief Summary of Position Descriptions. Note: Many claims specialist and customer service representatives deal with the public where bilingual ability is highly desirable. Also, the ability to communicate with deaf or hearing-impaired individuals using signed English or American Sign Language is desirable for some positions. Claims Specialist.

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BundleBee Insurance Agency Contact Specialist

9 hours ago Snagajob.com Show details

Job Description: BundleBee Insurance Agency is seeking a Contract Specialist Representative. Our Contact Specialists are responsible for prospecting & following up on sales leads. This position requires excellent verbal & communication skills. Job Responsibilities: Answering agency phone calls.

Category: Contact Support, InsuranceShow Details

Liberty Mutual Insurance Customer Service Representative Jobs

9 hours ago Glassdoor.com Show details

Customer Service Specialist - Asset. Remote 20d. $47K-$57K Per Year (Employer est.) Show Salary Details. Liberty Mutual Insurance. Save Job. Remote Customer Service Representative. Southlake, TX 1d. $37K-$44K Per Year (Employer est.)

Category: Customer Service, InsuranceShow Details

Customer Service & Operations Jobs Careers The Hartford

7 hours ago Thehartford.com Show details

The Hartford seeks customer service and operations support candidates who value building relationships and problem solving. Regardless of your experience level, we have job opportunities for Customer Service Reps and Relationship Specialists, Operations Managers, Account Managers and Premium Auditors.

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Customer Service Specialist Cover Letter Examples LiveCareer

6 hours ago Livecareer.com Show details

000-000-0000

Customize this Letter. Maeve Guerra. City, State, Zip Code. Home : 000-000-0000 Cell: 000-000-0000. [email protected] Dear Ms. Johnson, I am writing to apply for the Customer Service Specialist position with Star Corporation. I have extensive experience in the field with over 12 years in various customer service related position.

Estimated Reading Time: 1 min

Category: Customer ServiceShow Details

Job Description for a Bank Customer Service Representative

6 hours ago Work.chron.com Show details

Over time, some customer service representatives move into other banking jobs. Job Description The job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch location.

Category: Customer Service, BankShow Details

Top 18 Customer Service Interview Questions & Answers [+Tips]

4 hours ago Tidio.com Show details

1. Tell me a little about yourself. No matter what job you’re applying for, you’ll most likely get this question. The interviewer asks about your professional self, not about your private life.
2. What does customer service mean to you? This interview question for a customer service representative is designed to see if your definition of customer service is in line with what the organization stands for.
3. Are you a team player? Yes! The answer is yes. Even though a customer service representative seems like a lone wolf type of job, it is not. There will be many times when you don’t know how to help a customer, and you need help from your coworkers.
4. What are your biggest strengths and weaknesses when interacting with a customer? This is a very specific question. You could also hear a simple “What are your strengths and weaknesses?”
5. How do you keep cool in a stressful situation? This interview question for a customer service position is to check if you can handle being in a stressful environment.
6. What do you do when you don’t know the answer to a customer’s question? This will put you on the spot. The interviewer wants to know how you deal with being caught off guard.
7. What motivates you? The interviewer wants to know what drives you to accomplish results. What’s important to you in the workplace? The answer to this client service interview question will give the employer an idea of your values and the best reward.
8. Why do you think you would be a good fit for this position? This is your chance to present yourself as the perfect candidate for the company you apply to.
9. What skills do you have that will be useful in this job? The interviewer could also word this customer service interview question as “What skills can you bring to the job?”
10. What attracted you to apply for this position? By asking this customer service question, employers want to know if you understand the job and know what the position requires.

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Frequently Asked Questions

What are the responsibilities of a customer service specialist?

Essential Duties and Responsibilities of a Customer Service Specialist

  • Provides customer service in a timely manner via several means which include email, face to face interaction, telephone and live chat.
  • Acts as a liaison between customers and management in order to enhance the overall customer experience.
  • Analyzes complaints from customers and provides adequate resolutions.

More items...

What are the duties of a client service specialist?

  • Resolve customer complaints via phone, email, social media, or in person. ...
  • Take payment and other important information such as addresses and phone numbers
  • Suggest solutions when a product malfunctions
  • Sell products and services if the need arises
  • Inform customer of deals and promotions whenever they are available

More items...

How do i become a customer service specialist?

  • Provide education and training to internal staff on systems related issues and claim policy procedures.
  • Register patient in a fast and timely manner by obtaining demographic information and medical insurance information.
  • Process and invoice customer orders Maintain sales orders by matching customer order, packing slip and invoice.

How to become a customer service specialist?

What Does it Take to Be a Budtender?

  • Know Cannabis Strains. Remember, recommend that 23% THC content Cookies strain you have on hand to the right customer; same with that CBD-heavy strain.
  • Detailed Product Knowledge. Budtenders can go way beyond describing general cannabis effects. ...
  • First-Hand Experience. ...
  • Passion and Commitment. ...
  • Desire to Keep Learning. ...
  • Ethics and Pure Motives. ...

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